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Designer/ Customer Relation Specialist 03.18.25

110 North Milam Street, Fredericksburg, TX, USA

Job Description

HCG Signs is a busy print, graphic sign shop on a busy corner is Fredericksburg TX looking for a Graphics Designer / Customer Service Representative. This position will be responsible for assisting our customers via telephone, email, and in person at our office with their print, promotional and design projects.

Experience with digital printers such as Canon / Fiery Software or similar using a Command Workstation is required. Large format printing experience is a plus.

To be considered for this position you must meet the following requirements:

Experience with Graphic Design (Adobe Creative Cloud or Corel Draw).
Understand, set-up and operate digital print equipment.
Must know how to set-up files for printing, color calibrating, imposition.
Preparing files for print production; checking fonts, links and colors, creating bleeds, crops and imposing art when required.
Communicate courteously with clients to assist them with the creation of jobs.
Review job specification from work orders and ensure that client files are accurate to produce job.
This position will assist with bindery, cutting, folding and large format. Actual production of finished product, from digital presses to wide-format printers.
Excellent time-management skills. You should be able to juggle multiple tasks and aggressive daily deadlines with minimal supervision and extraordinary attention to detail.
Work both independently and as a member of a team, from concept to completion.
Working with and manipulating PDF files.
Excellent organizational & communication skills (written & verbal).
General shop cleaning.
The right candidate will be trained on the following areas:

Set-up and operate digital print equipment.
Set-up files for printing, color calibrating, imposition.
Utilizing our Pricing and Management Software.
Quoting, follow up, marketing.
Finishing & bindery (cutting, folding, laminating, etc.)
Quality Control.
Customer service, answering phone calls & emails, data entry.
If you are enthusiastic, enjoy working with people and you are looking for a great opportunity in an exciting industry, please submit your resume ro info@hcgraphix.com or stop by 110 N milam

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