The National Museum of the Pacific War has an exciting opportunity for an experienced, mature, full time museum store associate. Our museum store team promotes a positive visitor experience while providing a continuation of the National Museum of the Pacific War experience in our museum stores. Associates must perform accurate and complete merchandise transactions, assist in maintaining the merchandising and cleanliness of the stores as well as opening and closing store procedures. Our Museum Store team is the face of the Museum, ensuring that the visitors’ first and last impression of the Museum is a positive one.
Full time associates work 40 hours per week on a flexible rotating scheduling including weekends and holidays. Starting pay based on experience. Benefits include paid vacation, holiday, sick pay, company paid medical benefits and company matched retirement plan.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Greet all visitors to the museum stores with a positive and enthusiastic demeanor and assist with merchandise selection and other requested information.
Maintain positive communication with all Foundation employees. Promote teamwork within the museum stores and throughout the Foundation.
Accurately complete all sales transactions according to Point of Sale (POS) procedures and Foundation policy.
Complete telephone sales, web orders and prepare merchandise for shipping.
Assist in processing incoming stock according to POS and inventory management procedures daily.
Assist in maintaining attractive and well-stocked merchandised displays replenishing as needed.
Assist in maintaining store cleanliness.
Other duties as assigned.
EXPERIENCE / SKILLS:
Minimum 1 year previous specialty gift store / retail customer service required.
Positive attitude and motivated team player; works cooperatively with museum staff; provide outstanding customer service.
Demonstrated sales and goal achievement.
Ability to prioritize tasks and handle multiple projects.
Proficient with computers, the Internet, Point-of-Sale applications, Microsoft Outlook, and Excel.
Ability to meet scheduled deadlines.
Ability to lift and move stock and assist with shipping merchandise as needed.
Ability to meet the needs of a flexible schedule including weekends, holidays.
High School diploma required.