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General Manager- Fredericksburg 6.20.24

Messina Hof Hill Country Winery, U.S. 290, Fredericksburg, TX, USA

Job Description

Messina Hof Company Overview:
Established in 1977, Messina Hof was developed from a family owned and operated vineyard and winery in Bryan, Texas. Messina Hof is dedicated to high quality world-class wine production and genuine hospitality in its winery and resort facilities located in Bryan, Fredericksburg, Grapevine, and Richmond, Texas. Messina Hof has doubled in size since 2012, and its annual wine production has grown to more than 200,000 gallons. Messina Hof’s continued dedication to innovation, excellence, and family traditions is exemplified in its premium wines of distinction and landmark wine country destinations. It has also been continuously named the most awarded winery in Texas. Messina Hof is made up of a team of honest and passionate people of character that desire to be part of a rapidly growing company in an exciting and thriving industry.

This position will oversee the day-to-day operations of Messina Hof Hill Country. It will also be involved with the direct marketing and selling of Messina Hof Winery and Resort. Responsible for the growth, direction, and maintenance of Messina Hof Hill Country Winery.

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)
•Oversee all aspects and operations of Messina Hof Hill Country –Events, Retail, Tasting Room and Bed and Breakfast.
•Oversee all administrative duties and procedures over Events, Tasting Room and Bed and Breakfast to include hiring, training, discipline and managing employee development plans.
•Oversee all aspects of payroll for Events, Retail and Tasting Room personnel, including, but not limited to Time Off Requests, Time Card Edits, Tips and Commissions, etc.
•Update Events, Retail and Tasting Room policy and procedure manuals as necessary and implement training program regarding policies, safety, hospitality, customer service, sales etc.
•Sell, plan, coordinate, and oversee all contracted and In-House events (including but not limited to private dinners, weddings, rehearsal dinners, corporate dinners, and conferences)
•Create and oversee weekly hospitality department training (primary focus of these meetings will center on service and guest relations, efficiency, Messina Hof wine knowledge, safety, teamwork, POS System, and company procedures).
•Maximize sales and control expenses to make departments most profitable and run within budgetary guidelines.
•Ensure open and ongoing communications with Administration and staff.
•Assist in general ledger, profit and loss, trial balance and budget reconciliation on regular basis and make strategic financial decisions.
•Oversee inventory control, reconciliation and maintain full stock of all wines, food, supplies and items and ensure zero shrinkage.
•Oversee all maintenance of the buildings, landscaping, and vineyard associated with Messina Hof Hill Country
•Facilitate Messina Hof's high standards of cleanliness, customer service, safety, and maintenance in all departments.
•Maintain a 95 or better score in Health Department Inspections in accordance with Health Department codes.
•Ensure continued sales growth of brands in the geographic area through direct to consumer and winery direct to wholesale sales.
•Professionally represent Messina Hof at applicable meetings and events.
•Collaborate with the Membership department on sales and other various events. Such as Wine Club packaging, Pickup Parties, Member Bash, and all other VIP Wine Club events
•Perform other duties as required including assisting other departments as needed.

Competency Statement(s)
•Three to five (3-5) years management experience, retail or a related field working closely with the public.
•Must have active TABC Certification, Kitchen Manager Certificate and Food Handlers Certification at all times.
•Able to use a personal computer for register transactions, word processing, spreadsheets and budgeting of expenses incurred, on a monthly basis. Ability to read P&L’s and control cost centers.
•Must be detail-oriented and able to coordinate various activities simultaneously. Must have excellent organizational skills and ability to work independently.
•Must have good written and oral communication skills.
•Must have basic wine knowledge to help customer service.
•Ability to deal with guests, co-workers, and business associates in a courteous and professional manner. Must be people and hospitality oriented.
•Must have a valid drivers license

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 50 pounds. The employee is frequently required to stand for long periods of time. The employee is frequently required to climb up and down stairs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Messina Hof Wine Cellars, Inc. is an equal opportunity employer and a drug-free workplace.

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